Complaint 30267915 NBT Bancorp

Explained

Company: NBT Bancorp
Product: Payday loan, title loan, personal loan, or advance loan · Installment loan
Issue: Problem when making payments
From: Louisiana 70068
Filed by: Postal mail
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Oct 17, 2026Complaint received
Oct 17, 2026Sent to NBT Bancorp
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More NBT Bancorp complaints about problem when making payments

Received	About	Issue	State	Answer	On time
Aug 3, 2026	Payday & personal loans	Problem when making payments	FL	Explained	Yes
Sep 19, 2024	Payday & personal loans	Problem when making payments	NY	Explained	Yes
Jan 9, 2024	Payday & personal loans	Problem when making payments	TX	Money back	Yes
Jan 10, 2023	Payday & personal loans	Problem when making payments	HI	Explained	Yes
Nov 5, 2022	Payday & personal loans	Problem when making payments	WA	Fixed	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 1 minute ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works