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Case file

Mortgages

Complaint 30268948 GenWay Home Mortgage

Money back
Product
Mortgage · FHA mortgage
Detail
Loan sold or transferred to another company
From
Wisconsin 53965
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Oct 17, 2026Complaint received
  2. Oct 17, 2026Sent to GenWay Home Mortgage
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More GenWay Home Mortgage complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Jul 11, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceMOExplainedYes
May 12, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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