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Student loans

Complaint 30497538 Servicer under contract with Federal Student Aid

No timely reply
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are being handled
From
North Carolina 27519
Filed by
Web
Company's answer
Untimely response
On time
No
  1. Oct 20, 2026Complaint received
  2. Oct 20, 2026Sent to Servicer under contract with Federal Student Aid
  3. AnsweredUntimely response

Untimely response: the company did not answer within the time allowed. The consumer's own description is not published with this record.

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More Servicer under contract with Federal Student Aid complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Oct 28, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNYNo timely replyNo
Oct 23, 2026Student loansDealing with your lender or servicerProblem with customer serviceGANo timely replyNo
Oct 23, 2026Student loansDealing with your lender or servicerProblem with customer serviceFLNo timely replyNo
Oct 23, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsMINo timely replyNo
Oct 21, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledINNo timely replyNo
Oct 21, 2026Student loansDealing with your lender or servicerReceived bad information about your loanOHNo timely replyNo
Oct 20, 2026Student loansDealing with your lender or servicerProblem with customer serviceWANo timely replyNo
Oct 19, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledKYNo timely replyNo
Oct 19, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledAKNo timely replyNo
Oct 15, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCANo timely replyNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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