Case file
Credit reporting
Complaint 30508300 Synchrony
In progress- Product
- Credit reporting or other personal consumer reports · Credit reporting
- Detail
- Difficulty submitting a dispute or getting information about a dispute over the phone
- Filed by
- Web · Servicemember
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 20, 2026Complaint received
- Oct 20, 2026Sent to Synchrony
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Synchrony complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 2, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | SC | In progress | Yes |
| Oct 31, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | In progress | Yes |
| Oct 30, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | In progress | Yes |
| Oct 29, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | In progress | Yes |
| Oct 29, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | GA | In progress | Yes |
| Oct 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | CA | In progress | Yes |
| Oct 26, 2026 | Credit cards | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | NY | In progress | Yes |
| Oct 26, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | In progress | Yes |
| Oct 24, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NJ | Explained | Yes |
| Oct 24, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | MN | In progress | Yes |
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