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Credit cards

Complaint 30540727 Wells Fargo

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Problem during payment process
From
California 91360
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 20, 2026Complaint received
  2. Oct 20, 2026Sent to Wells Fargo
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Wells Fargo complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Oct 30, 2026Credit cardsProblem when making paymentsProblem during payment processGAExplainedYes
Oct 29, 2026Credit cardsProblem when making paymentsProblem during payment processLAIn progressYes
Oct 28, 2026Credit cardsProblem when making paymentsProblem during payment processMSExplainedYes
Oct 20, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueNJIn progressYes
Oct 15, 2026Credit cardsProblem when making paymentsProblem during payment processCAIn progressYes
Oct 10, 2026Credit cardsProblem when making paymentsProblem during payment processAZExplainedYes
Oct 7, 2026Credit cardsProblem when making paymentsProblem during payment processNYMoney backYes
Oct 5, 2026Credit cardsProblem when making paymentsProblem during payment processNYExplainedYes
Oct 2, 2026Credit cardsProblem when making paymentsProblem during payment processCAFixedYes
Sep 30, 2026Credit cardsProblem when making paymentsProblem during payment processNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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