Case file
Credit cards
Complaint 31447568 Wells Fargo
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Problem during payment process
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 30, 2026Complaint received
- Oct 30, 2026Sent to Wells Fargo
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Wells Fargo complaints about problem when making payments
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 29, 2026 | Credit cards | Problem when making paymentsProblem during payment process | LA | In progress | Yes |
| Oct 28, 2026 | Credit cards | Problem when making paymentsProblem during payment process | MS | Explained | Yes |
| Oct 20, 2026 | Credit cards | Problem when making paymentsProblem during payment process | CA | Explained | Yes |
| Oct 20, 2026 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | NJ | In progress | Yes |
| Oct 15, 2026 | Credit cards | Problem when making paymentsProblem during payment process | CA | In progress | Yes |
| Oct 10, 2026 | Credit cards | Problem when making paymentsProblem during payment process | AZ | Explained | Yes |
| Oct 7, 2026 | Credit cards | Problem when making paymentsProblem during payment process | NY | Money back | Yes |
| Oct 5, 2026 | Credit cards | Problem when making paymentsProblem during payment process | NY | Explained | Yes |
| Oct 2, 2026 | Credit cards | Problem when making paymentsProblem during payment process | CA | Fixed | Yes |
| Sep 30, 2026 | Credit cards | Problem when making paymentsProblem during payment process | NY | Explained | Yes |
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