Case file
Debt collection
Complaint 30546336 Citibank
Fixed- Product
- Debt collection · Credit card debt
- Detail
- Frequent or repeated calls
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 20, 2026Complaint received
- Oct 21, 2026Sent to Citibank (1 day later)
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Citibank complaints about communication tactics
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 29, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | IA | Explained | Yes |
| Oct 28, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | TX | Fixed | Yes |
| Oct 28, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | TX | Explained | Yes |
| Oct 26, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | SC | Fixed | Yes |
| Oct 17, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | NY | Fixed | Yes |
| Oct 15, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | WA | Fixed | Yes |
| Sep 24, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | MN | Explained | Yes |
| Sep 22, 2026 | Debt collection | Communication tacticsCalled before 8am or after 9pm | CA | Fixed | Yes |
| Sep 22, 2026 | Debt collection | Communication tacticsCalled before 8am or after 9pm | CA | Fixed | Yes |
| Sep 9, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | TN | Explained | Yes |
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