Case file
Debt collection
Complaint 31259790 Citibank
Explained- Product
- Debt collection · Credit card debt
- Detail
- Frequent or repeated calls
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 28, 2026Complaint received
- Oct 28, 2026Sent to Citibank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citibank complaints about communication tactics
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 29, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | IA | Explained | Yes |
| Oct 28, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | TX | Fixed | Yes |
| Oct 26, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | SC | Fixed | Yes |
| Oct 20, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | CA | Fixed | Yes |
| Oct 17, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | NY | Fixed | Yes |
| Oct 15, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | WA | Fixed | Yes |
| Sep 24, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | MN | Explained | Yes |
| Sep 22, 2026 | Debt collection | Communication tacticsCalled before 8am or after 9pm | CA | Fixed | Yes |
| Sep 22, 2026 | Debt collection | Communication tacticsCalled before 8am or after 9pm | CA | Fixed | Yes |
| Sep 9, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | TN | Explained | Yes |
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