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Case file

Prepaid & gift cards

Complaint 30618954 Roogoo

Money back
Company
Roogoo
Product
Prepaid card · General-purpose prepaid card
Detail
Charged for a purchase or transfer you did not make with the card
From
-
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company believes complaint caused principally by actions of third party outside the control or direction of the company
  1. Oct 21, 2026Complaint received
  2. Oct 28, 2026Sent to Roogoo (7 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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