Crypto platform · complaint record
Roogoo complaints
Filed under Roogoo Inc.
Consumers have filed 2 complaints about Roogoo since 2026, 2 of them in the last 12 months. It answered 100% on time and closed 100% with relief for the customer. The most common problem is money was not available when promised. It is the 29th most complained-about of 51 crypto exchanges & apps this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 2
- Answered on time
- 100%
- Closed with relief
- 100%
- Last 30 days
- 1
- Rank
- #29 of 51
Since August 2026
new vs the year before
Industry: 96.9%
Typical crypto platform: 14%
Newest: Oct 21, 2026
Most complained-about crypto exchanges & apps
Roogoo complaints by month
The busiest month was August 2026 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Roogoo answered all time
- Closed with monetary relief2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Roogoo complaints are about
Top Roogoo problems
Roogoo compared with other crypto exchanges & apps
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Winklevoss ExchangeCrypto | 54 | 416 | C |
| 2 | KrakenCrypto | 30 | 311 | F |
| 3 | Foris DAXCrypto | 33 | 235 | F |
| 4 | BAM Management USCrypto | 2 | 69 | F |
| 5 | Blockchain.comCrypto | 33 | 66 | F |
| 6 | Okx IncCrypto | 55 | 40 | C |
| 7 | EToro USACrypto | 12 | 27 | F |
| 8 | RoogooCrypto | - | 2 | - |
Compare side by side: Roogoo vs Winklevoss Exchange · Roogoo vs Kraken · Roogoo vs Foris DAX · Roogoo vs BAM Management US
What people say about Roogoo
All experiencesNo experiences with Roogoo yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Roogoo complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 21, 2026 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Money back |
| Aug 4, 2026 | Crypto | Money was not available when promised | Money back |
Questions about Roogoo
How many complaints does Roogoo have?
Roogoo has 2 complaints on record since August 2026, including 2 in the last 12 months and 1 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does Roogoo respond to complaints?
Yes. Roogoo answered 100% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix; 100% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Roogoo?
The most common problems are money was not available when promised (1), problem with a purchase or transfer (1).
Is Roogoo legit?
Roogoo is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Roogoo legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Roogoo?
Complain to Roogoo in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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