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Money transfers & apps

Complaint 30816539 Truist

Explained
Company
Truist
Product
Money transfer, virtual currency, or money service · Mobile or digital wallet
From
Florida 32835
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 23, 2026Complaint received
  2. Oct 23, 2026Sent to Truist
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Truist complaints about trouble accessing funds in your mobile or digital wallet

ReceivedAboutIssueStateAnswerOn time
Sep 10, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletNCExplainedYes
Jun 28, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletNCExplainedYes
Apr 17, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletFLExplainedYes
Sep 20, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletFLExplainedYes
Jul 8, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletNCExplainedYes
Jul 7, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletFLExplainedYes
Jul 2, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletTNExplainedYes
Jan 28, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletFLExplainedYes
Dec 28, 2024Money transfers & appsTrouble accessing funds in your mobile or digital walletNCExplainedYes
Mar 12, 2024Money transfers & appsTrouble accessing funds in your mobile or digital walletSCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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