Case file
Credit cards
Complaint 30845324 Citibank
Explained- Product
- Credit card · Store credit card
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 23, 2026Complaint received
- Oct 23, 2026Sent to Citibank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citibank complaints about problem with fraud alerts or security freezes
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 27, 2026 | Credit reporting | Problem with fraud alerts or security freezes | NY | Explained | Yes |
| Oct 16, 2026 | Credit reporting | Problem with fraud alerts or security freezes | FL | Fixed | Yes |
| Oct 16, 2026 | Credit reporting | Problem with fraud alerts or security freezes | FL | Fixed | Yes |
| Sep 27, 2026 | Credit reporting | Problem with fraud alerts or security freezes | MO | Fixed | Yes |
| Sep 17, 2026 | Credit cards | Problem with fraud alerts or security freezes | AZ | Explained | Yes |
| Sep 7, 2026 | Credit reporting | Problem with fraud alerts or security freezes | MD | Explained | Yes |
| Sep 7, 2026 | Credit reporting | Problem with fraud alerts or security freezes | MD | Explained | Yes |
| Aug 26, 2026 | Credit reporting | Problem with fraud alerts or security freezes | MI | Explained | Yes |
| Aug 13, 2026 | Credit reporting | Problem with fraud alerts or security freezes | TX | Fixed | Yes |
| Aug 6, 2026 | Credit reporting | Problem with fraud alerts or security freezes | WI | Explained | Yes |
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