Case file
Auto loans & leases
Complaint 3092358 BB&T
Explained- Product
- Vehicle loan or lease · Loan
- Detail
- Problem with fees charged
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Dec 5, 2018Complaint received
- Dec 11, 2018Sent to BB&T (6 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More BB&T complaints about managing the loan or lease
| Received | About | Issue | State | Answer | On time |
|---|
| Jan 15, 2020 | Auto loans & leases | Managing the loan or leaseBilling problem | SC | Explained | Yes |
| Jan 3, 2020 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | HI | Explained | Yes |
| Jan 1, 2020 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | UT | Explained | Yes |
| Nov 22, 2019 | Auto loans & leases | Managing the loan or leaseBilling problem | PA | Explained | Yes |
| Nov 14, 2019 | Auto loans & leases | Managing the loan or leaseBilling problem | NV | Explained | Yes |
| Nov 14, 2019 | Auto loans & leases | Managing the loan or leaseBilling problem | DE | Explained | Yes |
| Oct 1, 2019 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | TX | Explained | Yes |
| Sep 16, 2019 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | TX | Explained | Yes |
| Sep 11, 2019 | Auto loans & leases | Managing the loan or leaseBilling problem | TX | Explained | Yes |
| Sep 7, 2019 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | WA | Explained | Yes |
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