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Student loans

Complaint 3103737 Smith, Rouchon & Associates

Explained
Product
Student loan · Federal student loan servicing
Detail
Need information about your loan balance or loan terms
From
Mississippi 39401
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 18, 2018Complaint received
  2. Jan 12, 2019Sent to Smith, Rouchon & Associates (25 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Smith, Rouchon & Associates complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Mar 27, 2018Student loansDealing with your lender or servicerDon't agree with the fees chargedMSExplainedYes

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