Debt collector · complaint record
Smith, Rouchon & Associates complaints
Filed under SMITH, ROUCHON & ASSOCIATES, INC.
Consumers have filed 371 complaints about Smith, Rouchon & Associates since 2013, 146 of them in the last 12 months (+329% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.
Weak response record. How it works
- Complaints on record
- 371
- Last 12 months
- 146
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 20
- Rank
- #159 of 1,963
Since September 2013
+329% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 11, 2026
Most complained-about debt collectors
Smith, Rouchon & Associates complaints by month
The busiest month was October 2026 (28 complaints). Complaints in the last 12 months are up 329% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Smith, Rouchon & Associates answered last 12 months
- Closed with explanation146100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend0/15+329% vs last year
What Smith, Rouchon & Associates complaints are about
Top Smith, Rouchon & Associates problems last 12 months
Inside "Attempts to collect debt not owed"
- Debt is not yours 113
- Debt was result of identity theft 22
- Debt was paid 11
- Debt was already discharged in bankruptcy and is no longer owed 1
Where Smith, Rouchon & Associates complaints come from
Most complaints: Mississippi (267), Alabama (29), Texas (24), Georgia (11), Tennessee (6).
Smith, Rouchon & Associates compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Law Office of Michael J. Scott, PCDebt collection | 56 | 150 | C |
| 2 | MobiloansDebt collection | 7 | 149 | F |
| 3 | MarauderDebt collection | 0 | 149 | F |
| 4 | Rozlin Financial GroupDebt collection | 47 | 148 | D |
| 5 | Smith, Rouchon & AssociatesDebt collection | 45 | 146 | D |
| 6 | DigniFiDebt collection | 34 | 143 | F |
| 7 | Weltman, Weinberg & Reis Co., L.P.ADebt collection | 49 | 143 | D |
| 8 | Mandarich Law GroupDebt collection | 43 | 141 | D |
Compare side by side: Smith, Rouchon & Associates vs Law Office of Michael J. Scott, PC · Smith, Rouchon & Associates vs Mobiloans · Smith, Rouchon & Associates vs Marauder · Smith, Rouchon & Associates vs Rozlin Financial Group
What people say about Smith, Rouchon & Associates
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Full logQuestions about Smith, Rouchon & Associates
How many complaints does Smith, Rouchon & Associates have?
Smith, Rouchon & Associates has 371 complaints on record since September 2013, including 146 in the last 12 months and 20 in the last 30 days. That makes it number 387 of every company by complaints this year.
Does Smith, Rouchon & Associates respond to complaints?
Yes. Smith, Rouchon & Associates answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 45/100 (grade D).
What do people complain about most with Smith, Rouchon & Associates?
The most common problems are attempts to collect debt not owed (147), written notification about debt (73), took or threatened to take negative or legal action (30).
Is Smith, Rouchon & Associates legit?
Smith, Rouchon & Associates is a real company with a public complaint record: consumers have complained about it 371 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Smith, Rouchon & Associates legit? for the signals, red flags and how to protect yourself.
Are complaints about Smith, Rouchon & Associates going up or down?
Up. There were 146 complaints in the last 12 months against 34 in the 12 before (+329%). See every month.
How do I file a complaint against Smith, Rouchon & Associates?
Complain to Smith, Rouchon & Associates in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Smith, Rouchon & Associates complaints come from?
Most come from Mississippi (267), Alabama (29), Texas (24). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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