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Money transfers & apps

Complaint 3106344 BB&T

Explained
Company
BB&T
Product
Money transfer, virtual currency, or money service · Mobile or digital wallet
From
North Carolina 28120
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Dec 20, 2018Complaint received
  2. Dec 20, 2018Sent to BB&T
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More BB&T complaints about confusing or missing disclosures

ReceivedAboutIssueStateAnswerOn time
Mar 13, 2019Money transfers & appsConfusing or missing disclosuresFLExplainedYes
Nov 1, 2018Money transfers & appsConfusing or missing disclosuresNCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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