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Money transfers & apps

Complaint 3107909 Synchrony

Explained
Company
Synchrony
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Colorado 80610
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Dec 22, 2018Complaint received
  2. Dec 22, 2018Sent to Synchrony
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Synchrony complaints about wrong amount charged or received

ReceivedAboutIssueStateAnswerOn time
Jul 13, 2026Money transfers & appsWrong amount charged or receivedFLMoney backYes
May 21, 2026CryptoWrong amount charged or receivedTXExplainedYes
Aug 14, 2025Money transfers & appsWrong amount charged or receivedFLMoney backYes
May 19, 2025Money transfers & appsWrong amount charged or receivedCAExplainedYes
Mar 16, 2024Money transfers & appsWrong amount charged or receivedCAMoney backYes
Nov 19, 2023CryptoWrong amount charged or receivedVAMoney backYes
Jul 7, 2023CryptoWrong amount charged or receivedVAExplainedYes
Jul 14, 2022Money transfers & appsWrong amount charged or receivedCTExplainedYes
May 16, 2022CryptoWrong amount charged or receivedCAMoney backYes
Apr 11, 2019Money transfers & appsWrong amount charged or receivedLAMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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