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Mortgages

Complaint 3111712 Bank Ozk

Explained
Company
Bank Ozk
Product
Mortgage · Other type of mortgage
From
-
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 28, 2018Complaint received
  2. Jan 8, 2019Sent to Bank Ozk (11 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Bank Ozk complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Oct 26, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanGAExplainedYes
Sep 20, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceGAExplainedYes
Jul 17, 2026MortgagesTrouble during payment processPayment processGAExplainedYes
Jul 17, 2026MortgagesTrouble during payment processPayment processGAExplainedYes
Jan 21, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceILExplainedYes
Jan 16, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanGAExplainedYes
Jan 16, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Jul 22, 2025MortgagesTrouble during payment processPaying off the loanNCExplainedYes
Mar 10, 2025MortgagesTrouble during payment processFees chargedTXExplainedYes
Mar 7, 2023MortgagesTrouble during payment processGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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