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Student loans

Complaint 3120040 New York State Higher Education Services

Explained
Product
Student loan · Federal student loan servicing
Detail
Can't temporarily delay making payments
From
Arizona 85009
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 9, 2019Complaint received
  2. Jan 16, 2019Sent to New York State Higher Education Services (7 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More New York State Higher Education Services complaints about struggling to repay your loan

ReceivedAboutIssueStateAnswerOn time
Sep 26, 2023Student loansStruggling to repay your loanBankruptcyNYExplainedYes
Nov 25, 2022Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanNJExplainedYes
Apr 23, 2022Student loansStruggling to repay your loanProblem lowering your monthly paymentsCOExplainedYes
May 2, 2020Student loansStruggling to repay your loanCan't temporarily delay making paymentsNYExplainedYes
Nov 21, 2019Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanFLExplainedYes
Jul 25, 2018Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanOHExplainedYes
Apr 23, 2018Student loansStruggling to repay your loanProblem lowering your monthly paymentsNYExplainedYes
Apr 11, 2018Student loansStruggling to repay your loanProblem lowering your monthly paymentsNYFixedYes
Mar 26, 2018Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanNYExplainedYes
Feb 25, 2018Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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