Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Complaint log

New York State Higher Education Services complaint log

The newest complaints about New York State Higher Education Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 22, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNYExplainedYes
Nov 18, 2025Credit reportingProblem with fraud alerts or security freezesCAExplainedYes
Apr 6, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
Sep 26, 2024Student loansDealing with your lender or servicerTrouble with how payments are being handledMIExplainedYes
Nov 19, 2023Debt collectionWritten notification about debtDidn't receive notice of right to disputeNYExplainedYes
Nov 14, 2023Student loansDealing with your lender or servicerDon't agree with the fees chargedNJExplainedYes
Oct 3, 2023Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes
Sep 26, 2023Student loansStruggling to repay your loanBankruptcyNYExplainedYes
Sep 25, 2023Credit reportingIncorrect information on your reportAccount status incorrectAKFixedYes
Aug 13, 2023Student loansIncorrect information on your reportPersonal information incorrectNYExplainedYes
Jul 17, 2023Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Jul 1, 2023Student loansDealing with your lender or servicerReceived bad information about your loanAZExplainedYes
May 30, 2023Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes
May 27, 2023Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Mar 10, 2023Debt collectionWritten notification about debtDidn't receive enough information to verify debtNYExplainedYes
Nov 25, 2022Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanNJExplainedYes
Nov 17, 2022Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes
Oct 27, 2022Student loansDealing with your lender or servicerProblem with customer serviceOHFixedYes
Aug 3, 2022Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 daysNYExplainedYes
May 26, 2022Credit reportingIncorrect information on your reportAccount status incorrectNYExplainedYes
Apr 24, 2022Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes
Apr 23, 2022Student loansStruggling to repay your loanProblem lowering your monthly paymentsCOExplainedYes
Mar 14, 2022Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsVAFixedYes
Dec 12, 2021Student loansDealing with your lender or servicerReceived bad information about your loanNJExplainedYes
Oct 30, 2021Credit reportingIncorrect information on your reportInformation belongs to someone elseSCExplainedYes
Sep 15, 2021Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
Aug 6, 2021Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Jul 19, 2021Bank accountsManaging an accountDeposits and withdrawalsTXExplainedYes
May 7, 2021Credit reportingIncorrect information on your reportPersonal information incorrectVAExplainedYes
May 4, 2021Credit reportingIncorrect information on your reportAccount status incorrectGAExplainedYes
Apr 1, 2021Credit reportingIncorrect information on your reportInformation belongs to someone elseNYExplainedYes
Mar 19, 2021Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtNYExplainedYes
Feb 23, 2021Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsUTExplainedYes
Oct 15, 2020Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes
Sep 10, 2020Debt collectionWritten notification about debtDidn't receive enough information to verify debtNYExplainedYes
Jun 1, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledNYExplainedYes
May 7, 2020Student loansDealing with your lender or servicerDon't agree with the fees chargedNJMoney backYes
May 2, 2020Student loansStruggling to repay your loanCan't temporarily delay making paymentsNYExplainedYes
May 2, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledPAExplainedYes
Apr 27, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledGAMoney backYes
Mar 25, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledGAExplainedYes
Mar 19, 2020Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysNJExplainedYes
Mar 12, 2020Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingMEExplainedYes
Feb 21, 2020Debt collectionWritten notification about debtDidn't receive enough information to verify debtVAMoney backYes
Jan 15, 2020Student loansDealing with your lender or servicerReceived bad information about your loanGAExplainedYes
Jan 8, 2020Credit reportingIncorrect information on your reportOld information reappears or never goes awayNCExplainedYes
Nov 21, 2019Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanFLExplainedYes
Nov 17, 2019Debt collectionAttempts to collect debt not owedDebt was result of identity theftMDExplainedYes
Nov 7, 2019Debt collectionCommunication tacticsFrequent or repeated callsCTExplainedYes
Oct 24, 2019Debt collectionAttempts to collect debt not owedDebt was result of identity theftMDExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience