Complaint 31244168 NBT Bancorp

Explained

Company: NBT Bancorp
Product: Credit reporting or other personal consumer reports · Credit reporting
Issue: Problem with a company's investigation into an existing problem
Detail: Was not notified of investigation status or results
From: New York 12555
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Oct 28, 2026Complaint received
Oct 28, 2026Sent to NBT Bancorp
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More NBT Bancorp complaints about problem with a company's investigation into an existing problem

Received	About	Issue	State	Answer	On time
Jun 17, 2024	Credit reporting	Problem with a company's investigation into an existing problemInvestigation took more than 30 days	FL	Explained	Yes
Apr 26, 2024	Credit reporting	Problem with a company's investigation into an existing problemWas not notified of investigation status or results	NY	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 12 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works