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Complaint 31269505 Randolph-Brooks Federal Credit Union

In progress
Product
Credit card · General-purpose credit card or charge card
Detail
Card was charged for something you did not purchase with the card
From
Texas 78666
Filed by
Referral
Company's answer
In progress
On time
Yes, within 15 days
  1. Oct 28, 2026Complaint received
  2. Oct 28, 2026Sent to Randolph-Brooks Federal Credit Union
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More Randolph-Brooks Federal Credit Union complaints about problem with a purchase shown on your statement

ReceivedAboutIssueStateAnswerOn time
Sep 4, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardTXExplainedYes
Aug 25, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXExplainedYes
Aug 25, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementSCExplainedYes
Aug 14, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXExplainedYes
Jul 20, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardTXExplainedYes
Jul 17, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXExplainedYes
Jul 15, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXExplainedYes
Jun 12, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementFLExplainedYes
Jun 3, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXExplainedYes
Apr 28, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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