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Auto loans & leases

Complaint 3128884 BB&T

Explained
Company
BB&T
Product
Vehicle loan or lease · Loan
Detail
Problem with the interest rate
From
Texas 77339
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jan 19, 2019Complaint received
  2. Jan 19, 2019Sent to BB&T
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More BB&T complaints about managing the loan or lease

ReceivedAboutIssueStateAnswerOn time
Jan 15, 2020Auto loans & leasesManaging the loan or leaseBilling problemSCExplainedYes
Jan 3, 2020Auto loans & leasesManaging the loan or leaseProblem with fees chargedHIExplainedYes
Jan 1, 2020Auto loans & leasesManaging the loan or leaseProblem with the interest rateUTExplainedYes
Nov 22, 2019Auto loans & leasesManaging the loan or leaseBilling problemPAExplainedYes
Nov 14, 2019Auto loans & leasesManaging the loan or leaseBilling problemNVExplainedYes
Nov 14, 2019Auto loans & leasesManaging the loan or leaseBilling problemDEExplainedYes
Oct 1, 2019Auto loans & leasesManaging the loan or leaseProblem with the interest rateTXExplainedYes
Sep 16, 2019Auto loans & leasesManaging the loan or leaseProblem with fees chargedTXExplainedYes
Sep 11, 2019Auto loans & leasesManaging the loan or leaseBilling problemTXExplainedYes
Sep 7, 2019Auto loans & leasesManaging the loan or leaseProblem with fees chargedWAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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