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Credit cards

Complaint 31305168 Bank of America

Money back
Product
Credit card · General-purpose credit card or charge card
Detail
Problem during payment process
From
Texas 77493
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 29, 2026Complaint received
  2. Oct 29, 2026Sent to Bank of America
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Bank of America complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Nov 13, 2026Credit cardsProblem when making paymentsProblem during payment processTXIn progressYes
Nov 3, 2026Credit cardsProblem when making paymentsProblem during payment processVAExplainedYes
Nov 3, 2026Credit cardsProblem when making paymentsProblem during payment processLAIn progressYes
Nov 3, 2026Credit cardsProblem when making paymentsProblem during payment processFLIn progressYes
Nov 3, 2026Credit cardsProblem when making paymentsProblem during payment processIDIn progressYes
Nov 2, 2026Credit cardsProblem when making paymentsProblem during payment processTXExplainedYes
Oct 30, 2026Credit cardsProblem when making paymentsProblem during payment processNYIn progressYes
Oct 30, 2026Credit cardsProblem when making paymentsProblem during payment processWAIn progressYes
Oct 29, 2026Credit cardsProblem when making paymentsProblem during payment processNYIn progressYes
Oct 29, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueGAIn progressYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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