Case file
Credit cards
Complaint 31342796 American Express
Explained- Product
- Credit card · General-purpose credit card or charge card
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 29, 2026Complaint received
- Oct 29, 2026Sent to American Express
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More American Express complaints about problem with fraud alerts or security freezes
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 7, 2026 | Credit reporting | Problem with fraud alerts or security freezes | PA | Explained | Yes |
| Sep 3, 2026 | Credit reporting | Problem with fraud alerts or security freezes | FL | Explained | Yes |
| Aug 25, 2026 | Credit reporting | Problem with fraud alerts or security freezes | OH | Fixed | Yes |
| Jul 18, 2026 | Credit reporting | Problem with fraud alerts or security freezes | OH | Explained | Yes |
| Jun 16, 2026 | Credit reporting | Problem with fraud alerts or security freezes | OH | Explained | Yes |
| May 14, 2026 | Credit reporting | Problem with fraud alerts or security freezes | TX | Fixed | Yes |
| May 7, 2026 | Credit reporting | Problem with fraud alerts or security freezes | FL | Explained | Yes |
| Apr 29, 2026 | Credit cards | Problem with fraud alerts or security freezes | TX | Explained | Yes |
| Mar 27, 2026 | Credit reporting | Problem with fraud alerts or security freezes | NY | Explained | Yes |
| Mar 20, 2026 | Credit reporting | Problem with fraud alerts or security freezes | CT | Explained | Yes |
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