Case file
Bank accounts
Complaint 31367668 Citibank
Explained- Product
- Checking or savings account · Checking account
- Detail
- Account opened without my consent or knowledge
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 29, 2026Complaint received
- Oct 29, 2026Sent to Citibank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citibank complaints about opening an account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 2, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | CA | Explained | Yes |
| Nov 2, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | WA | Money back | Yes |
| Oct 30, 2026 | Bank accounts | Opening an accountUnable to open an account | NY | In progress | Yes |
| Oct 30, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | OR | In progress | Yes |
| Oct 29, 2026 | Bank accounts | Opening an accountUnable to open an account | CA | Explained | Yes |
| Oct 29, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | TN | Explained | Yes |
| Oct 29, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | TN | Explained | Yes |
| Oct 27, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | FL | Explained | Yes |
| Oct 27, 2026 | Bank accounts | Opening an accountConfusing or missing disclosures | NY | In progress | Yes |
| Oct 27, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | AL | Explained | Yes |
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