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Credit cards

Complaint 31383582 Citibank

Fixed
Company
Citibank
Product
Credit card · Store credit card
Detail
Can't use card to make purchases
From
Alabama 35747
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 29, 2026Complaint received
  2. Oct 30, 2026Sent to Citibank (1 day later)
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Citibank complaints about trouble using your card

ReceivedAboutIssueStateAnswerOn time
Nov 2, 2026Credit cardsTrouble using your cardCan't use card to make purchasesPAMoney backYes
Nov 2, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitNCExplainedYes
Nov 2, 2026Credit cardsTrouble using your cardCan't use card to make purchasesCOMoney backYes
Oct 31, 2026Credit cardsTrouble using your cardCan't use card to make purchasesPAExplainedYes
Oct 31, 2026Credit cardsTrouble using your cardCan't use card to make purchasesNJExplainedYes
Oct 31, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitOKExplainedYes
Oct 31, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitGAExplainedYes
Oct 30, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitMIIn progressYes
Oct 30, 2026Credit cardsTrouble using your cardCan't use card to make purchasesKYIn progressYes
Oct 30, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitDEIn progressYes

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