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Credit cards

Complaint 31622881 Citibank

Money back
Company
Citibank
Product
Credit card · Store credit card
Detail
Can't use card to make purchases
From
Colorado 80020
Filed by
Web · Servicemember
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Nov 2, 2026Complaint received
  2. Nov 2, 2026Sent to Citibank
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Citibank complaints about trouble using your card

ReceivedAboutIssueStateAnswerOn time
Nov 2, 2026Credit cardsTrouble using your cardCan't use card to make purchasesPAMoney backYes
Nov 2, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitNCExplainedYes
Oct 31, 2026Credit cardsTrouble using your cardCan't use card to make purchasesPAExplainedYes
Oct 31, 2026Credit cardsTrouble using your cardCan't use card to make purchasesNJExplainedYes
Oct 31, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitOKExplainedYes
Oct 31, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitGAExplainedYes
Oct 30, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitMIIn progressYes
Oct 30, 2026Credit cardsTrouble using your cardCan't use card to make purchasesKYIn progressYes
Oct 30, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitDEIn progressYes
Oct 29, 2026Credit cardsTrouble using your cardCan't use card to make purchasesALFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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