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Credit cards

Complaint 31400193 American Express

In progress
Product
Credit card · General-purpose credit card or charge card
Detail
Can't use card to make purchases
From
Florida 33116
Filed by
Web · Servicemember · Older American
Company's answer
In progress
On time
Yes, within 15 days
  1. Oct 30, 2026Complaint received
  2. Oct 30, 2026Sent to American Express
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More American Express complaints about trouble using your card

ReceivedAboutIssueStateAnswerOn time
Oct 30, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitGAExplainedYes
Oct 30, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitFLExplainedYes
Oct 29, 2026Credit cardsTrouble using your cardCan't use card to make purchasesNYIn progressYes
Oct 27, 2026Credit cardsTrouble using your cardCan't use card to make purchasesINIn progressYes
Oct 27, 2026Credit cardsTrouble using your cardCan't use card to make purchasesCAMoney backYes
Oct 23, 2026Credit cardsTrouble using your cardCan't use card to make purchasesTNExplainedYes
Oct 20, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitLAExplainedYes
Oct 16, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitCAExplainedYes
Oct 16, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitCAExplainedYes
Oct 15, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitMAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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