Complaint 3140022 Xoom

Explained

Company: Xoom
Product: Money transfer, virtual currency, or money service · Mobile or digital wallet
Issue: Unauthorized transactions or other transaction problem
From: California XXXXX
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days

Feb 1, 2019Complaint received
Feb 25, 2019Sent to Xoom (24 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Xoom complaints about unauthorized transactions or other transaction problem

Received	About	Issue	State	Answer	On time
Jan 10, 2024	Money transfers & apps	Unauthorized transactions or other transaction problem	FL	Explained	Yes
Jan 1, 2023	Money transfers & apps	Unauthorized transactions or other transaction problem	PA	Explained	Yes
Jun 2, 2022	Money transfers & apps	Unauthorized transactions or other transaction problem	CA	Fixed	Yes
May 25, 2022	Money transfers & apps	Unauthorized transactions or other transaction problem	PA	Explained	Yes
Sep 21, 2021	Money transfers & apps	Unauthorized transactions or other transaction problem	CA	Fixed	Yes
Jan 22, 2021	Money transfers & apps	Unauthorized transactions or other transaction problem	GA	Fixed	Yes
Sep 16, 2020	Money transfers & apps	Unauthorized transactions or other transaction problem	CA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 3 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works