Case file
Bank accounts
Complaint 31440697 Netspend
Explained- Product
- Checking or savings account · Checking account
- Detail
- Funds not received from closed account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 30, 2026Complaint received
- Oct 30, 2026Sent to Netspend
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Netspend complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 4, 2026 | Bank accounts | Closing an accountCan't close your account | NM | Explained | Yes |
| Oct 30, 2026 | Bank accounts | Closing an accountCan't close your account | IN | Explained | Yes |
| Oct 20, 2026 | Bank accounts | Closing an accountCompany closed your account | NC | Explained | Yes |
| Oct 17, 2026 | Bank accounts | Closing an accountCan't close your account | FL | Explained | Yes |
| Oct 16, 2026 | Bank accounts | Closing an accountFunds not received from closed account | CA | Explained | Yes |
| Oct 15, 2026 | Bank accounts | Closing an accountCan't close your account | CT | Explained | Yes |
| Oct 6, 2026 | Bank accounts | Closing an accountFunds not received from closed account | OH | Explained | Yes |
| Sep 15, 2026 | Bank accounts | Closing an accountCompany closed your account | GA | Explained | Yes |
| Sep 12, 2026 | Bank accounts | Closing an accountFunds not received from closed account | LA | Explained | Yes |
| Aug 27, 2026 | Bank accounts | Closing an accountFunds not received from closed account | TX | Explained | Yes |
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