Case file
Bank accounts
Complaint 31453059 Citibank
Explained- Product
- Checking or savings account · Savings account
- Detail
- Banking errors
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 30, 2026Complaint received
- Oct 30, 2026Sent to Citibank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citibank complaints about managing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 9, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | TX | Explained | Yes |
| Nov 5, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | NY | Money back | Yes |
| Nov 4, 2026 | Bank accounts | Managing an accountBanking errors | WA | Money back | Yes |
| Nov 3, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | CA | Explained | Yes |
| Nov 2, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | CA | Explained | Yes |
| Oct 31, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | NY | Explained | Yes |
| Oct 31, 2026 | Bank accounts | Managing an accountProblem accessing account | FL | In progress | Yes |
| Oct 31, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | NY | Explained | Yes |
| Oct 31, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | NC | In progress | Yes |
| Oct 31, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | NY | Explained | Yes |
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