Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Credit reporting

Complaint 31484713 American Express

Explained
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Their investigation did not fix an error on your report
From
Alabama 35758
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 31, 2026Complaint received
  2. Oct 31, 2026Sent to American Express
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with American Express?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See American Express's record

More American Express complaints about problem with a company's investigation into an existing problem

ReceivedAboutIssueStateAnswerOn time
Nov 5, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
Nov 3, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMOExplainedYes
Oct 31, 2026Credit cardsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYFixedYes
Oct 31, 2026Credit cardsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYFixedYes
Oct 31, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysCAIn progressYes
Oct 30, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Oct 29, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNJIn progressYes
Oct 29, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportSCExplainedYes
Oct 28, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMNIn progressYes
Oct 28, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience