Case file
Bank accounts
Complaint 31488623 Banco Popular de Puerto Rico
Explained- Product
- Checking or savings account · Checking account
- Detail
- Funds not received from closed account
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 31, 2026Complaint received
- Oct 31, 2026Sent to Banco Popular de Puerto Rico
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Banco Popular de Puerto Rico complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 27, 2026 | Bank accounts | Closing an accountFunds not received from closed account | GA | Explained | Yes |
| Oct 20, 2026 | Bank accounts | Closing an accountFunds not received from closed account | GA | Explained | Yes |
| Oct 9, 2026 | Bank accounts | Closing an accountFunds not received from closed account | GA | Money back | Yes |
| Sep 13, 2026 | Bank accounts | Closing an accountFunds not received from closed account | GA | Explained | Yes |
| Sep 12, 2026 | Bank accounts | Closing an accountFees charged for closing account | FL | Explained | Yes |
| Jun 4, 2026 | Bank accounts | Closing an accountFunds not received from closed account | NY | Explained | Yes |
| Apr 30, 2026 | Bank accounts | Closing an accountCan't close your account | PR | Explained | Yes |
| Feb 4, 2026 | Bank accounts | Closing an accountFees charged for closing account | NY | Explained | Yes |
| Feb 1, 2026 | Bank accounts | Closing an accountCompany closed your account | PR | Explained | Yes |
| Jan 30, 2026 | Bank accounts | Closing an accountCompany closed your account | PR | Explained | Yes |
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