Case file
Credit cards
Complaint 31548353 Synchrony
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Company closed your account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 31, 2026Complaint received
- Oct 31, 2026Sent to Synchrony
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Synchrony complaints about closing your account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 5, 2026 | Credit cards | Closing your accountCompany closed your account | IA | Explained | Yes |
| Nov 5, 2026 | Credit cards | Closing your accountCompany closed your account | FL | In progress | Yes |
| Nov 3, 2026 | Credit cards | Closing your accountCompany closed your account | CA | In progress | Yes |
| Nov 3, 2026 | Credit cards | Closing your accountCan't close your account | MO | In progress | Yes |
| Nov 3, 2026 | Credit cards | Closing your accountCompany closed your account | TN | In progress | Yes |
| Nov 3, 2026 | Credit cards | Closing your accountCompany closed your account | CA | In progress | Yes |
| Nov 3, 2026 | Credit cards | Closing your accountCompany closed your account | CA | In progress | Yes |
| Nov 2, 2026 | Credit cards | Closing your accountCompany closed your account | NC | In progress | Yes |
| Nov 2, 2026 | Credit cards | Closing your accountCompany closed your account | TX | In progress | Yes |
| Nov 2, 2026 | Credit cards | Closing your accountCompany closed your account | CA | In progress | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.