Case file
Credit cards
Complaint 31572079 Bank of America
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Can't use card to make purchases
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Nov 1, 2026Complaint received
- Nov 1, 2026Sent to Bank of America
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Bank of America complaints about trouble using your card
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 12, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | WA | In progress | Yes |
| Nov 9, 2026 | Credit cards | Trouble using your cardAccount sold or transferred to another company | MD | In progress | Yes |
| Oct 31, 2026 | Credit cards | Trouble using your cardCredit card company won't increase or decrease your credit limit | CA | In progress | Yes |
| Oct 31, 2026 | Credit cards | Trouble using your cardCredit card company won't increase or decrease your credit limit | AL | In progress | Yes |
| Oct 27, 2026 | Credit cards | Trouble using your cardCredit card company won't increase or decrease your credit limit | FL | Explained | Yes |
| Oct 26, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | TX | In progress | Yes |
| Oct 24, 2026 | Credit cards | Trouble using your cardCredit card company won't increase or decrease your credit limit | OH | In progress | Yes |
| Oct 21, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | WI | In progress | Yes |
| Oct 20, 2026 | Credit cards | Trouble using your cardCredit card company won't increase or decrease your credit limit | MA | In progress | Yes |
| Oct 20, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | IL | In progress | Yes |
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