Case file
Credit cards
Complaint 31678444 Capital One
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Company closed your account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Nov 2, 2026Complaint received
- Nov 2, 2026Sent to Capital One
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Capital One complaints about closing your account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 1, 2026 | Credit cards | Closing your accountCompany closed your account | CA | In progress | Yes |
| Nov 1, 2026 | Credit cards | Closing your accountCompany closed your account | NC | In progress | Yes |
| Oct 31, 2026 | Credit cards | Closing your accountCan't close your account | OH | Explained | Yes |
| Oct 31, 2026 | Credit cards | Closing your accountCompany closed your account | CA | In progress | Yes |
| Oct 31, 2026 | Credit cards | Closing your accountCompany closed your account | CA | Money back | Yes |
| Oct 31, 2026 | Credit cards | Closing your accountCompany closed your account | DE | Explained | Yes |
| Oct 31, 2026 | Credit cards | Closing your accountCompany closed your account | NJ | In progress | Yes |
| Oct 30, 2026 | Credit cards | Closing your accountCompany closed your account | CA | Explained | Yes |
| Oct 30, 2026 | Credit cards | Closing your accountCompany closed your account | FL | In progress | Yes |
| Oct 30, 2026 | Credit cards | Closing your accountCompany closed your account | CA | In progress | Yes |
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