Case file
Credit cards
Complaint 31698838 Synchrony
Explained- Product
- Credit card · Store credit card
- Detail
- Confusing or misleading advertising about the credit card
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Nov 2, 2026Complaint received
- Nov 2, 2026Sent to Synchrony
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Synchrony complaints about advertising and marketing, including promotional offers
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 4, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | FL | In progress | Yes |
| Nov 4, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | CT | In progress | Yes |
| Nov 4, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | CA | In progress | Yes |
| Nov 3, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | IA | In progress | Yes |
| Nov 3, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | TN | In progress | Yes |
| Nov 3, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | TX | In progress | Yes |
| Nov 2, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | TX | In progress | Yes |
| Nov 2, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | GA | In progress | Yes |
| Nov 2, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | WA | In progress | Yes |
| Oct 31, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | CA | In progress | Yes |
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