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Credit cards

Complaint 31966468 Capital One

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Confusing or misleading advertising about the credit card
From
South Carolina 29369
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 5, 2026Complaint received
  2. Nov 5, 2026Sent to Capital One
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Capital One complaints about advertising and marketing, including promotional offers

ReceivedAboutIssueStateAnswerOn time
Nov 2, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardOHExplainedYes
Nov 1, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAIn progressYes
Oct 31, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsNYIn progressYes
Oct 31, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAIn progressYes
Oct 31, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAIn progressYes
Oct 30, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsFLExplainedYes
Oct 30, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsMIIn progressYes
Oct 29, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsTXExplainedYes
Oct 29, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsAZExplainedYes
Oct 28, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsPAMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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