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Bank accounts

Complaint 3209252 ERC

Explained
Product
Checking or savings account · Checking account
Detail
Transaction was not authorized
From
Ohio 44106
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint caused principally by actions of third party outside the control or direction of the company
  1. Apr 11, 2019Complaint received
  2. Apr 15, 2019Sent to ERC (4 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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