Case file
Student loans
Complaint 32147936 MOHELA
In progress- Product
- Student loan · Federal student loan servicing
- Detail
- Received bad information about your loan
- Filed by
- Web
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Nov 7, 2026Complaint received
- Nov 7, 2026Sent to MOHELA
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More MOHELA complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 10, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | DC | Explained | Yes |
| Nov 9, 2026 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | NH | Explained | Yes |
| Nov 9, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | MN | In progress | Yes |
| Nov 8, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | WA | In progress | Yes |
| Nov 8, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | CA | In progress | Yes |
| Nov 8, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | MN | In progress | Yes |
| Nov 8, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | NY | In progress | Yes |
| Nov 8, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | PA | In progress | Yes |
| Nov 8, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | MD | In progress | Yes |
| Nov 8, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | TX | In progress | Yes |
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