Case file
Credit cards
Complaint 32186107 Bank of America
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Can't close your account
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Nov 7, 2026Complaint received
- Nov 7, 2026Sent to Bank of America
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Bank of America complaints about closing your account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 13, 2026 | Credit cards | Closing your accountCompany closed your account | GA | In progress | Yes |
| Nov 13, 2026 | Credit cards | Closing your accountCompany closed your account | NC | In progress | Yes |
| Nov 13, 2026 | Credit cards | Closing your accountCompany closed your account | NY | In progress | Yes |
| Oct 30, 2026 | Credit cards | Closing your accountCompany closed your account | WA | In progress | Yes |
| Oct 30, 2026 | Credit cards | Closing your accountCompany closed your account | IL | In progress | Yes |
| Oct 30, 2026 | Credit cards | Closing your accountCan't close your account | NY | In progress | Yes |
| Oct 29, 2026 | Credit cards | Closing your accountCompany closed your account | NY | In progress | Yes |
| Oct 28, 2026 | Credit cards | Closing your accountCompany closed your account | CA | In progress | Yes |
| Oct 27, 2026 | Credit cards | Closing your accountCompany closed your account | CA | In progress | Yes |
| Oct 25, 2026 | Credit cards | Closing your accountCompany closed your account | FL | In progress | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.