Case file
Credit cards
Complaint 3231165 M.A.R.S
Explained- Product
- Credit card or prepaid card · Store credit card
- Detail
- Information belongs to someone else
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- May 2, 2019Complaint received
- May 13, 2019Sent to M.A.R.S (11 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
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