Debt collector · complaint record
M.A.R.S complaints
Filed under M.A.R.S., Inc.
Consumers have filed 302 complaints about M.A.R.S since 2013, 71 of them in the last 12 months (+22% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.
Average response record. How it works
- Complaints on record
- 302
- Last 12 months
- 71
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 3
- Rank
- #258 of 1,963
Since July 2013
+22% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 10, 2026
Most complained-about debt collectors
M.A.R.S complaints by month
The busiest month was March 2026 (12 complaints). Complaints in the last 12 months are up 22% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How M.A.R.S answered last 12 months
- Closed with explanation71100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend8/15+22% vs last year
What M.A.R.S complaints are about
Top M.A.R.S problems last 12 months
Inside "Attempts to collect debt not owed"
- Debt is not yours 56
- Debt was paid 12
- Debt was result of identity theft 10
- Debt was already discharged in bankruptcy and is no longer owed 1
Where M.A.R.S complaints come from
Most complaints: Oklahoma (107), Texas (59), Kansas (29), Mississippi (20), Arkansas (18).
M.A.R.S compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Federal Adjustment BureauDebt collection | 52 | 71 | C |
| 2 | Nationwide Credit & CollectionDebt collection | 6 | 71 | F |
| 3 | Merchants Adjustment ServiceDebt collection | 60 | 71 | C |
| 4 | M.A.R.SDebt collection | 53 | 71 | C |
| 5 | Hunt & HenriquesDebt collection | 60 | 70 | C |
| 6 | Coast ProfessionalDebt collection | 27 | 70 | F |
| 7 | Law Office of Brett M. Borland, P.CDebt collection | 54 | 70 | C |
| 8 | San Diego County Credit UnionDebt collection | 56 | 70 | C |
Compare side by side: M.A.R.S vs Federal Adjustment Bureau · M.A.R.S vs Nationwide Credit & Collection · M.A.R.S vs Merchants Adjustment Service · M.A.R.S vs Hunt & Henriques
What people say about M.A.R.S
All experiencesNo experiences with M.A.R.S yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest M.A.R.S complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 10, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 30, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 29, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 15, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 1, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 16, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Sep 10, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 8, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 4, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 28, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
Questions about M.A.R.S
How many complaints does M.A.R.S have?
M.A.R.S has 302 complaints on record since July 2013, including 71 in the last 12 months and 3 in the last 30 days. That makes it number 569 of every company by complaints this year.
Does M.A.R.S respond to complaints?
Yes. M.A.R.S answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 53/100 (grade C).
What do people complain about most with M.A.R.S?
The most common problems are attempts to collect debt not owed (79), false statements or representation (55), written notification about debt (46).
Is M.A.R.S legit?
M.A.R.S is a real company with a public complaint record: consumers have complained about it 302 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is M.A.R.S legit? for the signals, red flags and how to protect yourself.
Are complaints about M.A.R.S going up or down?
Up. There were 71 complaints in the last 12 months against 58 in the 12 before (+22%). See every month.
How do I file a complaint against M.A.R.S?
Complain to M.A.R.S in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most M.A.R.S complaints come from?
Most come from Oklahoma (107), Texas (59), Kansas (29). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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