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Case file

Mortgages

Complaint 32372180 Planet Home Lending

Explained
Product
Mortgage · Conventional home mortgage
Detail
Escrow, taxes, or insurance
From
Maryland 20785
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 10, 2026Complaint received
  2. Nov 10, 2026Sent to Planet Home Lending
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Planet Home Lending complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Nov 5, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Nov 5, 2026MortgagesTrouble during payment processPayment processALExplainedYes
Nov 1, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNCIn progressYes
Oct 30, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceMSIn progressYes
Oct 29, 2026MortgagesTrouble during payment processPayment processALExplainedYes
Oct 28, 2026MortgagesTrouble during payment processPrivate mortgage insurance (PMI)MTIn progressYes
Oct 27, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAIn progressYes
Oct 27, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanOHIn progressYes
Oct 26, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceFLIn progressYes
Oct 22, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceMIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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