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Complaint log

Planet Home Lending complaint log

The newest complaints about Planet Home Lending, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 10, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceMDExplainedYes
Nov 5, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processILExplainedYes
Nov 5, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Nov 5, 2026MortgagesTrouble during payment processPayment processALExplainedYes
Nov 3, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefPAIn progressYes
Nov 3, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuNJIn progressYes
Nov 3, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processMOIn progressYes
Nov 2, 2026MortgagesProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneTXIn progressYes
Nov 1, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNCIn progressYes
Oct 31, 2026MortgagesStruggling to pay mortgageForeclosureVAIn progressYes
Oct 30, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceMSIn progressYes
Oct 29, 2026MortgagesStruggling to pay mortgageForeclosureLAExplainedYes
Oct 29, 2026MortgagesTrouble during payment processPayment processALExplainedYes
Oct 28, 2026Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
Oct 28, 2026MortgagesTrouble during payment processPrivate mortgage insurance (PMI)MTIn progressYes
Oct 28, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefALIn progressYes
Oct 27, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAIn progressYes
Oct 27, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanOHIn progressYes
Oct 26, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceFLIn progressYes
Oct 22, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processINIn progressYes
Oct 22, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceMIExplainedYes
Oct 22, 2026Credit reportingIncorrect information on your reportAccount status incorrectALIn progressYes
Oct 21, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCAIn progressYes
Oct 20, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureGAIn progressYes
Oct 20, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLIn progressYes
Oct 20, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureALIn progressYes
Oct 20, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefTNExplainedYes
Oct 19, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processTXIn progressYes
Oct 19, 2026MortgagesTrouble during payment processPayment processAZIn progressYes
Oct 19, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNCExplainedYes
Oct 19, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefLAIn progressYes
Oct 18, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuINIn progressYes
Oct 16, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMSExplainedYes
Oct 16, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMDExplainedYes
Oct 16, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXIn progressYes
Oct 15, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceVAExplainedYes
Oct 15, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLIn progressYes
Oct 15, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNYIn progressYes
Oct 14, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceAKIn progressYes
Oct 14, 2026MortgagesTrouble during payment processPaying off the loanTXExplainedYes
Oct 13, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMIIn progressYes
Oct 13, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuPAIn progressYes
Oct 12, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMOIn progressYes
Oct 12, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNCExplainedYes
Oct 12, 2026MortgagesTrouble during payment processPayment processGAIn progressYes
Oct 11, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureGAIn progressYes
Oct 10, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportSCIn progressYes
Oct 8, 2026MortgagesStruggling to pay mortgageForeclosureLAExplainedYes
Oct 8, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuAZExplainedYes
Oct 8, 2026MortgagesIncorrect information on your reportInformation is missing that should be on the reportLAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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