Case file
Auto loans & leases
Complaint 3260799 BB&T
Explained- Product
- Vehicle loan or lease · Loan
- Detail
- Denied request to lower payments
- Filed by
- Web · Servicemember · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jun 1, 2019Complaint received
- Jun 6, 2019Sent to BB&T (5 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More BB&T complaints about struggling to pay your loan
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 12, 2020 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | WA | Explained | Yes |
| Jan 19, 2020 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | FL | Explained | Yes |
| Jan 2, 2020 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | LA | Explained | Yes |
| Nov 21, 2019 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | PA | Explained | Yes |
| Nov 21, 2019 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | GA | Explained | Yes |
| Nov 6, 2019 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | FL | Explained | Yes |
| Nov 5, 2019 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | NJ | Explained | Yes |
| Oct 30, 2019 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | VA | Explained | Yes |
| Sep 27, 2019 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | GA | Explained | Yes |
| Sep 24, 2019 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | GA | Explained | Yes |
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