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Mortgages

Complaint 3327293 SunTrust

Fixed
Company
SunTrust
Product
Mortgage · Conventional home mortgage
From
New York 11420
Filed by
Referral
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 2, 2019Complaint received
  2. Aug 6, 2019Sent to SunTrust (4 days later)
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More SunTrust complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Feb 25, 2020MortgagesTrouble during payment processCTFixedYes
Feb 9, 2020MortgagesTrouble during payment processNJFixedYes
Feb 8, 2020MortgagesTrouble during payment processGAExplainedYes
Feb 6, 2020MortgagesTrouble during payment processMDFixedYes
Jan 30, 2020MortgagesTrouble during payment processNCExplainedYes
Jan 28, 2020MortgagesTrouble during payment processFLExplainedYes
Jan 27, 2020MortgagesTrouble during payment process-ExplainedYes
Jan 24, 2020MortgagesTrouble during payment processNJFixedYes
Jan 17, 2020MortgagesTrouble during payment processNEExplainedYes
Jan 8, 2020MortgagesTrouble during payment processCTFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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