Complaint 3327396 Dolex Dollar Express

Explained

Company: Dolex Dollar Express
Product: Money transfer, virtual currency, or money service · International money transfer
Issue: Money was not available when promised
From: New York 11375
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes the complaint is the result of a misunderstanding

Aug 2, 2019Complaint received
Aug 2, 2019Sent to Dolex Dollar Express
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Dolex Dollar Express complaints about money was not available when promised

Received	About	Issue	State	Answer	On time
Apr 16, 2019	Money transfers & apps	Money was not available when promised	AZ	Explained	Yes
Mar 30, 2017	Money transfers & apps	Money was not available when promised	CA	Explained	Yes
Mar 21, 2017	Money transfers & apps	Money was not available when promised	TX	Money back	Yes
Nov 9, 2016	Money transfers & apps	Money was not available when promised	IL	Explained	Yes
Dec 18, 2013	Money transfers & apps	Money was not available when promised	IL	Explained	Yes
Nov 25, 2013	Money transfers & apps	Money was not available when promised	TX	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 6 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works