Payment company · complaint record
Dolex Dollar Express complaints
Filed under DOLEX DOLLAR EXPRESS, INC.
Consumers have filed 22 complaints about Dolex Dollar Express since 2013, none in the last 12 months. It answered 100% on time and closed 5% with relief for the customer. The most common problem is money was not available when promised.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 22
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 5%
- Last 30 days
- 0
- Rank
- -
Since November 2013
new vs the year before
Industry: 98.1%
Typical payment company: 16%
Newest: Dec 13, 2019
Dolex Dollar Express complaints by month
The busiest month was March 2017 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Dolex Dollar Express answered all time
- Closed with monetary relief14.5%
- Closed with explanation2195.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Dolex Dollar Express problems
Where Dolex Dollar Express complaints come from
Most complaints: Texas (6), California (5), Illinois (3), Arizona (3), New York (2).
Dolex Dollar Express compared with other payment apps & money transfer services
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Ria EnviaMoney transfers & apps | 39 | 62 | D |
| 2 | Bill.ComMoney transfers & apps | 55 | 55 | C |
| 3 | Global Tel*LinkMoney transfers & apps | 40 | 46 | D |
| 4 | AirtmMoney transfers & apps | 0 | 38 | F |
| 5 | Paysend USMoney transfers & apps | 10 | 26 | F |
| 6 | Ingo MoneyMoney transfers & apps | 10 | 26 | F |
| 7 | PLS GroupMoney transfers & apps | 72 | 25 | B |
| 8 | Dolex Dollar ExpressMoney transfers & apps | - | 0 | - |
Compare side by side: Dolex Dollar Express vs Ria Envia · Dolex Dollar Express vs Bill.Com · Dolex Dollar Express vs Global Tel*Link · Dolex Dollar Express vs Airtm
What people say about Dolex Dollar Express
All experiencesNo experiences with Dolex Dollar Express yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Dolex Dollar Express complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 13, 2019 | Money transfers & apps | Other transaction problem | Explained |
| Sep 20, 2019 | Money transfers & apps | Unexpected or other fees | Explained |
| Aug 2, 2019 | Money transfers & apps | Money was not available when promised | Explained |
| Aug 2, 2019 | Money transfers & apps | Fraud or scam | Explained |
| Apr 23, 2019 | Money transfers & apps | Other transaction problem | Explained |
| Apr 16, 2019 | Money transfers & apps | Money was not available when promised | Explained |
| Mar 29, 2019 | Money transfers & apps | Other transaction problem | Explained |
| Oct 10, 2017 | Money transfers & apps | Other transaction problem | Explained |
| Mar 30, 2017 | Money transfers & apps | Money was not available when promised | Explained |
| Mar 21, 2017 | Money transfers & apps | Money was not available when promised | Money back |
| Dec 1, 2016 | Money transfers & apps | Fraud or scam | Explained |
| Nov 9, 2016 | Money transfers & apps | Money was not available when promised | Explained |
Questions about Dolex Dollar Express
How many complaints does Dolex Dollar Express have?
Dolex Dollar Express has 22 complaints on record since November 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Dolex Dollar Express respond to complaints?
Yes. Dolex Dollar Express answered 100% of its complaints on time (within 15 days) and closed 5% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Dolex Dollar Express?
The most common problems are money was not available when promised (7), fraud or scam (5), other transaction problem (4).
Is Dolex Dollar Express legit?
Dolex Dollar Express is a real company with a public complaint record: consumers have complained about it 22 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Dolex Dollar Express legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Dolex Dollar Express?
Complain to Dolex Dollar Express in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Dolex Dollar Express complaints come from?
Most come from Texas (6), California (5), Illinois (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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